Product & Services Overview
IntegraCall® | AI-Driven Whistleblower Platform
IntegraCall® app available from the Google and Apple sites. The app is free to download and access for anyone as many times as you like. You simply pay the annual fee to access the system based on the size of your company and operations.
Case management and tracking system
In order to track the reports that come into the Platform you need a case management system. The case management system is a module of a software platform called ComplianceDesktop® that you can buy separately as a module (if you already are a user and client of ComplianceDesktop®) or you can get a standalone version. The case management system allows you to record your investigation steps, track completion and produce reports.
Setup, implementation and training
While setup is pretty straightforward, if this is the first time that you are implementing a platform to manage reports from stakeholders and whistleblowers, then you will need some help. We have a standard package to help you get started and then if you need more time from one of our implementation experts, we can charge that separately. Our charges for this service are hourly or fixed price based on scope.
PROGRAMme DEVELOPMENT, POLICY AND PROCEDURES, CONTROLS, AWARENESS, TRAINING, BROCHURES, REVIEWS AND MEASUREMENT
In order to have a proper whistleblower programme, it is more than just the platform and case management. Depending on the size and complexity of your business, you will need a whistleblower programme which sets out all the rules, documentation, processes and systems to manage such a programme. Our consulting team can manage this for you and build it from scratch (using our templates) or we can edit the procedures that you already have. Our charges for this service are hourly or fixed price based on scope.
MANAGED SERVICES, TRIAGE REVIEWS AND INVESTIGATIONS
When you do get an issue that comes into your platform, you need someone to review it, triage it and then possibly investigate it. We have the team of resources to manage your Platform as a managed service and also support in the investigation. Our charges for managed services is a fixed monthly fee and our charges for an investigation can be scoped and priced separately.